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FAQ

These are all frequently asked questions as refer to the plugin license and license renewals.

Q: If I don’t renew the plugin, will the plugin still work on the live site?

A: Yes, the plugin will continue to work on your live site even if you don’t renew. However, you will no longer receive updates, new features, or support for the plugin.

Q: My subscription is expired I want to install it on another website, is it possible? 

A: If your subscription expires, you can’t install the plugin on another website. However, it will continue to work on your existing websites only.

Q: Will I receive reminder emails before my license auto-renews or auto charges?

A: Yes, we will send you several email reminders before the auto-renewal.

Q: Will I receive a reminder before my plugin license expires?

A: Yes, we will send you an email reminder before your plugin license expires, so you have ample time to renew it.

Q: Can I upgrade my license from single-site to ultimate-site?

A: Yes, you can upgrade your license at any time by paying the difference in cost. Contact our support team to assist you with the upgrade.

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